Conflict is a resistance (whether it is true or perceived) between two parties about needs, values and interests. Conflict can occur on varying levels and in many situations: children fighting for the next ride on the slide, spouses disagreeing about saving or spending, or coworkers unable to compromise for a product pitch. Conflict resolution techniques can ease conflict by eliminating its sources or compromising with the problem at hand.
Give In
This conflict resolution style involves a party giving in because she is more interested in maintaining a good relationship than in winning the conflict. For example, an accommodating wife may not fight her husband if he wants to buy a new television even if she doesn't think it is a good idea. If you disagree with something, consider if it is worth a battle.
Win or Lose
This is a competitive type of conflict resolution where the involved parties put their own interests first and compete to win the conflict. This can be a friendly (or not so friendly) competition in a workplace where the winners get their way. For example, the opposing sides can agree to flip a coin to see who wins.
Avoidance
Some people cannot handle conflict, so when one inevitably arises, they put their own needs and wants aside and let the opposing party make all the decisions. Avoidance is also used at times when a party feels the conflict is not worth the trouble it can cause, so he avoids it altogether. For example, two teenage friends are hanging out and one wants to do something illegal. The other teen does not believe it is the right thing to do but allows the other person to make the decisions to avoid conflict and being made fun of.
Compromise
Compromising is an important skill in any relationship. It allows people to feel validated and uphold some of their opinions and beliefs. Compromising involves both parties to "give and take," meeting half way to solve the problem. For example, two children on a play date want to play two different things but still want to play together. They can compromise by splitting their time in half, playing each activity for less time.
Collaboration
This method involves cooperative problem-solving where both parties work together and strategize so that everyone wins. This is often made possible with the help of a coach, mediator or counselor. Depending on the type of conflict, this is not always possible.



Member Comments