Conflict is an inevitable part of life. It is characterized by two or more people failing to come to an agreement about a certain concept or arrangement, or one person conflicted when facing multiple choices, according to the University of Wisconsin. Not all conflict is negative. Sometimes conflict involves two competing positive options. In any case, resolving conflict takes patience and proper technique.
Communicating Properly
Since conflict is based on perceived threats, according to the University of Wisconsin, it is important to all parties involved to communicate the threats they believe they are encountering in a rational, mature manner. This will help all parties understand each others' concerns and be more willing to come to some sort of agreement. Proper communication is essential to resolving conflict and making sure everyone's needs are met, even if one or more parties have to sacrifice. Clearly defining the problem and possible solutions is key to helping everyone involved know what is going on so that clear, precise decisions can be made as to how to resolve the conflict.
Compromise
The nature of conflict involves people trying to get what they want or need. In many cases, not everyone will be able to get everything they want. People who are open to compromise---setting aside some of the things they want or need in order to help resolve a conflict---are most likely to avoid extended conflicting situations, according to the University of Pennsylvania. Compromise should never be done grudgingly, as doing so usually leads to another conflict or extends the original one. Compromise should be genuine in nature, done completely willingly and unforced.
Mediation
Many times, two sides in a conflict simply cannot come to an agreement over what is right or fair. In these types of situations, involving a mediator or arbitrator can be helpful. The role of a mediator, much like a judge in a courtroom, is to impartially listen to both sides of an argument or conflict, and determine the best possible outcome for the situation. In order for this approach to work, however, both parties must agree without reservation to accept the final decision of the mediator and must work to find someone who is truly dispassionate about the situation. Many times, involving multiple people to act as mediators can help to minimize bias and help the "losing" party feel better regarding the fairness of the ultimate outcome.
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