Ways to Improve Nonverbal Communication

Ways to Improve Nonverbal Communication
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Nonverbal communication can repeat, complement or contradict your verbal message. According to Edward G. Wertheim, Ph.D., author of "The Importance of Effective Communication," about 90 percent of communication is nonverbal. Effective nonverbal communication can enhance your personal and work relationships. Improving your nonverbal communication skills can also help you in your next interview, when meeting new people and even on your next date.

Listen

Everybody wants to be heard and understood. You want to show your supervisors, significant others and friends that you care about what they have to say. Your nonverbal communication can portray boredom or concentration. To show someone that you're listening, make eye contact, nod your head every once in a while and focus on what the other person is saying. If you find your mind wandering, take a deep breath and return your focus back to the conversation.

Facial Expressions

Many people show how they really feel through facial expressions. For instance, you might not like the new project your supervisor is assigning to you, and it could show through your facial expressions even if you're verbally telling him that you're excited. Try to mimic your message through your facial expressions. Some people have a hard time controlling their facial expressions, but they can improve their control by practicing.

Practice

HelpGuide.org recommends that you get out your video camera or borrow one from a friend or family member and tape some conversations. If you have an interview or important meeting coming up, ask a friend to pretend that she's the other person in the situation. Examine a few of these encounters and note if you're adding to or contradicting your verbal message. Watch the tape a second time and reflect on how the other person responds. For example, if your friend crosses her arms over her chest or leans away from you, she might be uncomfortable or closed off.

Pay Attention

Watch for other people's nonverbal cues to improve your own. Focus on how others repeat or contradict their own messages. If you want to make someone feel more comfortable, respond to his nonverbal communication. For example, if he's leaning towards you, you could also lean in towards him; if he's looking at his watch and seems bored, wrap up your story and ask him about something you know he's interested in.

Eye Contact and Posture

Your eye contact and posture can show confidence or insecurity. If you're hunched over and looking down during an interview, it shows a lack of confidence and might cost you that job. Instead, maintain steady eye contact--but don't stare. Sit or stand with your shoulders back and your arms resting calmly at your sides.

References

Article reviewed by Roman Tsivkin Last updated on: May 19, 2010

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