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Introducing the New MyQuit Coach Beta App for iPhone

by
author image Jess Barron
Jess Barron is head of editorial at LIVESTRONG.COM.She has appeared on MSNBC's "The Most," ABC News Now, and XM satellite radio. Barron's writing has appeared on Wired.com, Yahoo! and Poprocks.com.
Introducing the New MyQuit Coach Beta App for iPhone
Whoever said quitters win prosper clearly never gave up smoking. Photo Credit Eli Sabah/LIVESTRONG.COM

The team at LIVESTRONG.COM is committed to your success and health, and we want to provide you with the best quit smoking app possible. That’s why we’ve been hard at work creating a brand new MyQuit Coach app experience that will be compatible with iOS 11.

As you may already be aware, Apple’s next iPhone operating system update (iOS 11) will be available on Tues, Sept. 19. Additionally, the new iPhone 8, iPhone 8 Plus and iPhone X will be available to purchase on Sept 15, and users can have it in hand on Fri, Sept 22. These devices will be automatically equipped with the new iOS 11.

Because our current version of the MyQuit app is not compatible with iOS 11 (and our new compatible MyQuit App will be fully launched later this fall), follow the instructions below in order to prevent any interruption to your experience and/or any of your data from being lost.

Here's What You Can Do: Try Our MyQuit Coach Beta!

The best way to keep going is to opt in for our MyQuit Coach Beta program, which will be compatible with iOS 11. This will not only allow you to continue using the app on any operating system, but also give you a chance to test-drive the brand new version!

Upgrading to a New Phone or iOS 11?

Whether you upgrade to a new phone or update your operating system to iOS 11, if you try to open the current MyQuit Coach app without opting in for the Beta program, your device will ask you to delete or keep the app.

IMPORTANT: In order to maintain all of your data, it is imperative you do not delete the app from your device. The old app icon will remain on your device but will NOT be operable until the new version of MyQuit Coach is available in the store.

Questions?

Get additional information about the new app and answers to frequently asked questions here from our Community Leader and MyQuit Success story Evan Sheiman as well as our Customer Support Lead, Kali.

With our new and improved app, we are now able to make valuable updates for our users on a more regular basis. We’re working hard to make MyQuit Coach the best quit smoking app out there and truly appreciate your continued support!

If You Keep Your Current Phone and Want to Keep Using MyQuit Coach as It Is Today:

DON’T upgrade your Operating System to iOS 11. Your app will function as usual.

If You Keep Your Current Phone and Upgrade to iOS 11:

DON’T delete the MyQuit Coach app from your phone. You won’t be able to use the app unless you opt in for the Beta program, but keeping it installed on your phone will ensure all of your data is available once the new MyQuit Coach app is available in iTunes.

If You Purchase a New Device With iOS 11 Pre-Installed:

DO make sure all of your apps are synced to iCloud so that the old MyQuit app will be transferred to your new device when you activate it. You still won’t be able to use the app unless you opt in for the Beta program, but keeping it installed on your phone will ensure all of your data is available once the new MyQuit Coach app is available in iTunes.

What Happens If I Try to Use the App With iOS 11?

If you update to iOS 11 and try to open the current MyQuit Coach app without opting in for the Beta program, your device will ask you to delete or keep the app. In order to maintain all of your data, it is imperative you do not delete the app from your device. The old app icon will remain on your device but will NOT be operable until the new version of MyQuit Coach is available in the store.

How Do I Sign up for the MyQuit Coach Beta Program?

The MyQuit Coach Beta program allows you to test the new app before it’s available to the public. To participate, just fill out this simple form.

Once you’ve been added to the Beta program, you’ll receive an email with steps to install, and you’ll have access to the new version of the MyQuit Coach app.

When you open the Beta version of the app, please allow a few minutes for your data to sync. If you experience any issues, please contact our customer support team at support@livestrong.com.

Questions?

Get additional support information and FAQ here, as well as see for yourself how powerful the MyQuit community can be in helping you on your journey.

With our new and improved app, we are now able to make valuable updates for our users on a more regular basis. We’re working hard to make MyQuit Coach the best quit smoking app out there and truly appreciate your continued support!

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