Conflict is virtually unavoidable, especially in a high-stress setting like the workplace. Whether you're dealing with another coworker or perturbed by your supervisor, knowing what type of conflict you are experiencing can give you a better idea as to how to effectively handle the situation. Five main types of conflict exist, and each has its own specific and individual problems. As you resolve conflict, whether in the workplace or in your personal life, understanding the types of conflict situations can help you come to a more effective solution.
Data Delivery
Data conflict deals with information and the conveyance and interpretation of that data, according to the Southern Rural Development Center at Mississippi State University. If information is not properly delivered or conveyed, conflict can arise from misunderstanding or incorrect interpretations. It's why clarity in written and verbal communication is so vital; the proper information can help you avoid misunderstandings.
Value Clash
Every individual has his own set of values and characteristics that have been ingrained from childhood and through adulthood. You likely have values that you see as important that others may not share. When you suffer a clash of values from differing opinions and upbringings, you suffer a conflict of values. Value-related conflicts can be difficult to resolve because they stem from a person's ingrained perception of what is right and what is wrong.
Relationship Conflicts
Relationship conflicts occur when two or more people have differing opinions of their relationship to each other. For instance, a coworker may instruct you to start a project, believing that she is your superior. InternetMediator.com notes that relationship conflict can also occur after repeated negative experiences with another person. In the future, when you don't want to work with that person, your relationship with them often clouds your judgment to stop you from making rational resolution decisions.
Conflict of Interest
Conflicts of interest are often dealt with in a business setting. A conflict of interest means that you personally have something to lose or gain from a situation, which results in the inability to make a fair and bipartisan decision. For instance, a psychologist may refrain from seeing family members, as his relationship with them could sway the procedures he takes with them. Interests like money, procedures and emotions must be protected through the conflict process.
Structural Influences
Structural conflict occurs when outside influences impact your decision-making skills in a completely unrelated field. At times, stresses at home can effect the way that you function in the workplace and vice versa. The Consortium For Appropriate Dispute Resolution in Special Education notes that structural conflicts lend themselves well to structural solutions, that is, better organization and compartmentalization for less conflict.
Member Comments