Whenever you bring two or more people together, you're bound to deal with conflict. Conflict is an inevitable part of relationships. The trick is to know the proper way to manage conflict for each situation. The way you handle one type of conflict may not be the best way to handle a different situation. A proficient manager knows how to apply the different methods of conflict management in a fair and effective way.
Avoidance
Avoidance is one type of conflict management, but it isn't always effective. Conflict avoidance is accomplished in two ways. The first is by making sure that everyone is satisfied all of the time. Because this isn't always possible, another type of conflict avoidance constitutes simply ignoring it and hoping it will resolve itself. Sometimes avoidance is necessary when the conflict is small or you need more time to gather information. The American Council on Education reminds you that not all conflict is negative; at times, it's necessary to achieve a better result.
Accommodation
Accommodation occurs when one party concedes in order to accommodate the needs of another in an effort to manage the conflict. This can sometimes result in a win-lose scenario, but as long as the person accommodating is satisfied with the results, it can be a fairly easy and effect way to manage conflict. If the one conceding isn't satisfied, it can breed resentment and contempt and taint the relationship.
Compromise
Compromise is an effective way for both parties to work together to concede a little for the greater good. Through compromise, a solution is found in a cooperative manner. Compromise works well when the concessions are small and both parties are willing to work together, according to the North Dakota State University agricultural department. Compromise is less effective when the demands are too great and both parties are resistant to cooperating.
Competition
Competition is a method of conflict management that involves convincing or coercion from one party to entice the other party to concede his position. Through competition you work hard to help the other party see your point of view and eventually agree with you. More often than not, competition is a way to manage conflict while exercising power over one party. It usually results in a win-lose scenario and can have some of the same effects as accommodation.
Collaboration
Collaboration is one of the most effective ways to manage conflict. Through collaboration you take all of the different solutions off of the table. You take time to listen to each person's questions, concerns and ideas, says Entrepreneur magazine. Then you brainstorm with all of the parties involved to think of a solution that works toward the mutual benefit of everyone. While collaboration can take time, it is effective for the most important conflicts and can show a measure of solidarity within the group.
