How to Manage Aggressive Behavior
Overview
You are entitled to be treated with respect by a coworker, loved one, friend, partner, client or patient. Aggressive behavior should never be tolerated.
Step 1
Address the behavior as soon as it happens by talking to the person directly and letting him know that you cannot tolerate his behavior. Delaying this communication could send a message that the behavior is okay.
Step 2
Set a boundary around the behavior by communicating why the behavior is inappropriate and informing the aggressor that it will not be tolerated.
Step 3
Discuss how the behavior impacts you and others by telling the aggressor how it makes you feel. Shaming or chastising the person may incite more aggression.
Step 4
Identify and communicate consequences that will be enforced if the behavior continues. For example, let an aggressive friend know that you will cease all communication with him if he continues to be aggressive toward you.
Tips and Warnings
- Assertiveness training can be a good way to reduce aggressive behavior. This training shows the difference between what is aggressive and what is assertive while empowering the aggressor to better communicate his feelings and frustrations.
- Do not argue with someone who is being aggressive or respond to his aggression with more aggression. This only causes the situation to escalate.






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