At times, conflict can seem like an unavoidable and unpleasant part of your professional and personal life. Disagreements, combating egos and hurt feelings can all lead to major conflict. But some conflict can be avoided with careful communication, conflict management skills and good leadership. When you focus on making sure that everyone's needs are met, the instances of conflict and arguing will diminish, and you'll feel less stressed and more in control of the situation.
Step 1
Focus on good communication skills, notes the National School Boards Association. Learning to talk to other people, and presenting yourself clearly and in a straightforward manner can diminish conflict. When all parties know what is expected of them, and who is in charge, conflict is less likely. Conflict is likely to start when vague directions and unclear leadership confuses co-workers or family members.
Step 2
Avoid getting into win/lose arguments. These are the types of arguments that have a clear winner and a clear loser--and both parties are so busy striving to become the winner that good communication is often ignored. Look instead for options and solutions that can please both parties at once and take away the competition aspect of conflict.
Step 3
Look for feedback from your co-workers or family frequently. If you are managing people, and never stop to ask for input or how they think you're doing, you're likely to offend and cause problems. Set aside time monthly to get feedback and talk about any problems so you can head off potential conflict before it begins.
Step 4
Learn to listen without disputing, suggests business website SideRoad.com. If someone has a grievance or problem with you, it can be all too easy to go on the defensive and dispute the person's point of view. instead of immediately taking a defensive stance, listen to her thoughts and think about their validity. If you feel too heated to agree with her or validate her comments, let her know you'll get back to her so you can take some time to cool down, rather than beginning a conflict with hurt feelings and anger.
Step 5
Accept the fact that some conflict simply cannot be avoided, and what's more, some conflict is actually positive. When occasional conflict brings about a desirable result through brainstorming, clarification and finding solutions, it can be a good thing and even be beneficial to your relationships.
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