Posted by Lex
| July 20, 2009
| Comments
A few weeks back, we archived a lot of older MyPlate data temporarily, in an attempt to shrink the size of our database so that The Daily Plate on LIVESTRONG would load faster.
We planned to un-archive the data that week.
Unfortunately, as some of you know first-hand, the un-archiving process has gone slower than planned. We've set and missed a couple goals for getting older MyPlate data restored, and we apologize sincerely for that frustration. Please know that our developers continue to strategize on how we can best restore that MyPlate data, and no information has been lost. We've been unarchiving member data each night, and we're still investigating faster ways to get this data back for you.
Gold members have been prioritized to the top of the pending queue for un-archiving.
We know this hasn't gone as well as it could have. Our top priorities are continuing access to your older data, and keeping the site snappy. We will work to resolve this issue as quickly as we can, and as always, we appreciate your support!
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