Technical difficulties: Please stand by

Posted by Lex | July 17, 2009 | 15 Comments
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Member Comments

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by jjshute on July 20, 2009 at 11:30 AM

I am trying to use my plate and everytime I try and add a item to "I ate this" it does not go onto my list? Is this due to your technical difficulties?

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by Dieselboy on July 20, 2009 at 12:24 PM

Same here i'll get one or two items on my plate then for some reason it will quite allowing me to put anymore items there

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by Dieselboy on July 20, 2009 at 12:24 PM

Same here i'll get one or two items on my plate then for some reason it will quite allowing me to put anymore items there weird.

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by Dieselboy on July 20, 2009 at 12:24 PM

Same here i'll get one or two items on my plate then for some reason it will quite allowing me to put anymore items there weird.

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by Dieselboy on July 20, 2009 at 12:24 PM

Same here i'll get one or two items on my plate then for some reason it will quite allowing me to put anymore items there weird.

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by mcafiero on July 20, 2009 at 11:32 AM

I am having the same issue as jjshute, though I have a message that reads: "NOTICE: Your archived data is currently being restored. When this message has disappeared, any missing data due to archiving (generally for prolonged inactivity) will be restored and available for use in all tools & features."

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by rippedrob on July 20, 2009 at 12:00 PM

Are you guys EVER going to actually fix your iphone application!! ??

REALLY REALLY needs some work ... basic functionality is busted guys!

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by edrice77 on July 20, 2009 at 1:32 PM

Why does it get my timezone wrong? I can't even change my time zone. And then on the iphone application I can't change any of the details (e.g. servings) of the items added to my plate. Is anyone working on a fix, seems pretty basic to me. Otherwise great stuff.

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by jondrew on July 20, 2009 at 2:22 PM

This website and the iPhone app are really the Little Train that "Almost" Could. I'm going to keep chugging for a while, but if things dont improve I'll probably go back to and Excel spreadsheet.

Fix the iPhone app. Its not working right. It either needs an update or you need to do something to get the server responding better.

I DARE you to get this fixed. Then you can dare me to lose weight/exercise more or whatever.

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by briapes on July 20, 2009 at 7:20 PM

Okay, please finish the updates!! I have had difficulty adding food to my plate for about 5 days now. Today I cannot even get to "my Plate."

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by beachrunner13 on July 20, 2009 at 7:29 PM

Go Lance, it's never too late to gain time on the hills, it's your strength! Pretend Contador is this year's "Jan Ullrich". Ride hard, we all want you to win!!

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by aweaton6388 on July 20, 2009 at 9:24 PM

I'm having trouble with the iPhone app. First, when entering my weight it sometimes doesn't record the weight and I've tried this several times finally giving up and resorting to the website to enter my weight for the day. I've found that if I enter the weight and then exit the app, it will save the weight I entered.

Secondly, when entering a food item for a meal, sometimes it will not accept the meal time, i.e. Breakfast, Lunch, etc. even though I enter that when entering the food item. After entering the food item, I can go back in and change it from Unclassified to whatever meal time is appropriate, but it just won't work for the first attempt. I've had the problem sporadically. In a single session while entering a meal, it happens with one meal item while not with another.

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by mruhr on July 22, 2009 at 6:42 PM

The application on my iPhone just quit working last Friday. The splash screen comes up, stays for 15 or 20 seconds, and the application just quits. I downloaded the update, no improvement. Please fix the application. Losing the convenience of logging thru the phone is a major drag.

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by iambananai on July 24, 2009 at 4:50 AM

I made a new account because I could no longer log into my previous account. However, it'd be nice to have the data back from the old one so I can export it at the least.

Keep trying! :)

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by rolldesigner on July 27, 2009 at 4:00 AM

I tried to create an account from the iPhone app. I gave up and created an account at the website. Now I cannot change the login name from the invalid one. Please just fix the app. Thanks.

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