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Posts Tagged ‘downtime’

Downtime explanation and MyPlate announcement

Tuesday, December 2nd, 2008

Some of you may have noted that LIVESTRONG.COM and TheDailyPlate.com were offline for a bit earlier today. We ran into some issues with one of our databases, and it took some time to repair.

As part of the fix, we’ve archived all MyPlate data that’s more than six months old. So, if you’re wondering why you can’t find that burger you tracked back in April — now you know! 

We plan to restore all archived data over the next several days.

Please let us know if you run into any glitchiness that you think may be related to this. Thanks, as always, for your patience and support!

Brief downtime Friday

Friday, July 11th, 2008

LIVESTRONG.COM’s database was unavailable for a short time today. We apologize for the inconvenience. We hate downtime as much as you do, and steps have been taken to ensure that this particular issue won’t recur.

The site may be a little slow at the moment as the database works to catch up. We believe things will be smooth sailing within another 30 to 60 minutes.

TGIF!