Conversations  |  Customer Support Community Guidelines

Food Not Found

Does anyone know if there is a way that you can add a new food with the barcode?

    • jdm_taco has a Gold Membership
      Gold Member

      Jan 18 at 05:13 AM

      Good morning!

      Not all foods will scan especially if you are outside of the U.S. You could try to search the database if the item will not scan. There are a couple different ways to add a food.

      Using the app-- Select the meal you'd like to track the custom food to (Breakfast, Lunch, Dinner, or Snack), tap "My Food", and select "Create New Food". Enter the specifics of the food, and tap "Done" in the upper right corner.

      On the full site--you can add manual calories by clicking the gray "c+" button located at the bottom of each meal period. This function allows you to name the item and list the amount of calories consumed. If you prefer to add an item with additional nutritional information, you can do so on our mobile MyPlate app. Please let me know if you have any questions.

    • But there's no way to link the barcode to it?

    • jdm_taco has a Gold Membership
      Gold Member

      Jan 18 at 12:52 PM

      Were you able to search for and find the item in the database?

      There is not a way to add a barcode that is not currently recognized.

    Comments