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Apple Watch not showing up in Activity Diary after Update

Hi, after the recent apple watch update, the Apple Watch calorie burn has disappeared from my activity in MyPlate. Anyone else having this issue?

    • ivorygrey has a Gold Membership
      Gold Member

      Jul 22 at 01:01 PM

      Hi there!

      Please try logging out of the MyPlate app and logging back in. Before logging out, perform a force sync to make sure your data is saved. To force sync, tap the person icon in the upper-left, tap your user name, and tap the "force sync" button.

      When you log back in, MyPlate should ask you to connect to Apple Health. After connecting, do you still experience this issue?

      If so, please reach out to us at support@livestrong.com.

    • hello! I did what you suggested and it is still not there!

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