Conversations  |  Customer Support Community Guidelines

steps from iphone and apple watch

The tracking here has been showing my apple watch exercise and the iphone steps, which I think is a duplicate of what is already shown on the apple watch

    • ivorygrey has a Gold Membership
      Gold Member

      Jan 28 at 04:28 PM

      We apologize for the double counting. Our team is aware of this and is working on a solution. In the meantime, we recommend turning off activity tracking in the MyPlate app. This will allow the app to sync only with your Apple Watch. To do this, please do the following:

      Tap the person icon located in the upper left corner of the app's home screen.
      Tap "App Preferences".
      Toggle the button next to "Track My Activity" to the off position.

      Thank you for your patience while we work on this and please let us know if you have any questions!