How To Repair a NordicTrack Elliptical

NordicTrack makes several different elliptical trainer models. Each model has some basic parts that require maintenance and repair. These are the pulse sensor, which tracks your heart rate; the console, which displays information such as distance, time and speed; the pedals, which move as you run; the drive belt, which is attached to the pedals; and the battery pack, which provides the electricity to run the machine. Before you begin to troubleshoot and repair your elliptical, be sure to refer to the user manual and make sure you understand each part of the machine. If you still are having trouble after performing basic repairs, refer to your warranty information or call customer service.

A woman is using an elliptical trainer machine.
Credit: kurga/iStock/Getty Images

Pulse Sensor

Step 1

Peel off the plastic. Often, the pulse sensor does not work because there are thin pieces of plastic left on the handles after the elliptical arrives. Once they are off, the pulse sensor can feel your heartbeat.

Step 2

Clean the handles with a soft cloth. Be sure not to use alcohol, abrasives or chemicals on the handles.

Step 3

Position your hands so your palms are touching the upper contacts and your fingers are touching the lower contacts of the sensor. If you do the opposite, it will not take an accurate heart rate. Hold your hands on the sensor for at least 15 seconds.


Step 1

Charge the battery pack by pedaling the elliptical for several minutes. Hold down the "CLEAR" button and the "ENTER" button at the same time until the console goes into maintenance mode.

Step 2

Press the "ENTER" button to see different options for the console. Choose the different options necessary.

Step 3

Exit maintenance mode by holding down the "CLEAR" and "ENTER" buttons for a few seconds.

Pedals Squeak and Stick

Step 1

Loosen screws on the side shield using the Phillips-head screwdriver. The side shield is on either side of the pedals.

Step 2

Move the side shield slightly until it no longer touches the pedals. Use the screwdriver to tighten the screws.

Step 3

Wipe down the pedals, wheels, track and side shield with a clean cloth. Put a light coat of silicone-based lubricant on the wheels and the track.

Tightening and Loosening the Drive Belt

Step 1

Remove the screws from the left and right side shields with the screwdriver and pivot the side shields away from the elliptical. Remove the pedal disks. These are on the outside of the pedals and are similar to hubcaps.

Step 2

Loosen the cap screws and tighten the generator tension bolt with the Allen wrench. Tighten it until the drive belt -- inside the wheels of the pedals -- is no longer loose. If it is too tight, loosen the generator tension bolt as needed.

Step 3

Retighten the cap screws and replace the side shields. Screw on the side shields using the screwdriver.

Battery Pack Replacement

Step 1

Remove the screws from the left side shield using the screwdriver. Pivot the side shield away from the elliptical.

Step 2

Disconnect the lower battery wire from the battery wire. The battery is located under the side shield and behind the wheel. Cut the wire ties with the wire cutter and discard the battery pack.

Step 3

Put in the new battery pack. Attach the battery wire to the lower battery wire.

Step 4

Swing the side shield back and screw it in using the screwdriver.

Things You'll Need

  • Phillips-head screwdriver

  • Allen wrench

  • Wire cutter


Before repairing your elliptical, troubleshoot the problem.


Be careful when taking the screws out that you do not crack the side shields.

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